Privacy and Data Protection
Types of Data Collected:
While using my service, I may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Cookies and Usage Data
Electronic storage of your data
My phone is only accessible to me and has a security pin, so if lost or stolen, data cannot be accessed. I do my best to keep my phone as safe as possible. Your phone number will be stored on my mobile phone and nowhere else. Any text messages will be kept if relevant for up to 1 year of receiving.
My laptop is password protected, has up to date security software and is only accessed by me. I do keep copies of invoices to you on my laptop. These remain here as long as needed as required by the tax authorities and are deleted afterwards. I keep any email correspondence on my laptop using servers of email providers like outlook.com for up to 1 year of receiving if they are relevant. If they no longer seem relevant, they will be deleted.
I will keep any notes I have made in our sessions. These brief notes contain some (but not all) of things you may have told me and my responses. The only personal details contained is your name. These notes are available for your viewing on request. They are only accessible to me, and are kept on my person or stored in a folder in a locked filing cabinet in my secure home. If a court of law requires me to show my notes I would need to do so. I would make you aware of this. I have a diary which contains your name on the day of our first meeting. Then any reference to you after this is by initials. The diary is kept as safe as I possibly can and is only accessible to me. It is kept on my person or in a locked filing cabinet in my secure home.
I may also collect information how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of my service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Examples of Cookies I may use:
Session Cookies. I use Session Cookies to operate my service.
Preference Cookies. I use Preference Cookies to remember your preferences and various settings.
Security Cookies. I use Security Cookies for security purposes.
Use of Data
Any data collected is used for various purposes:
To provide and maintain the service
To notify you about changes to my service
To allow you to participate in interactive features of my service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that I can improve the service
To monitor the usage of my service
To detect, prevent and address technical issues
Transfer Of Data
Disclosure Of Data
I may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Prevention To Intervention
To prevent or investigate possible wrongdoing in connection with my service
To protect the personal safety of users of my service or the public
To protect against legal liability
Security Of Data
The security of your data is important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your Personal Data, I cannot guarantee its absolute security.
I may employ third party companies and individuals to facilitate my service ("Service Providers"), to perform service-related services or to assist me in analyzing how my service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
My service does not address anyone under the age of 18. I do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided me with Personal Data, please contact me. If I become aware that I have collected Personal Data from children without verification of parental consent, I take steps to remove that information from my servers.
General Data Protection Regulations (GDPR)
• All data I hold is in compliance with GDPR.
• The purpose is to enable me to deliver services that you buy from me.
• I will not share your data, unless you ask me to do so or required to do so by law.
• If you request, I will erase any data referred to above. However, please note that this may limit how I best deliver the service that you buy from me.
• I routinely check that your data remains safe. In the unlikely event of a breach in the safety of your data, I will inform you within 72 hours of finding out.